![]() ![]() But hybrid chatbot actually means combining two different types of chatbots: AI and guided flow bots. The term hybrid chatbot has been used to market chatbots with a live agent hand-off feature. ![]() This type of chatbot platform serves business owners who are developers, or large enterprises that have dedicated developers to support other business functions.Īn AI chatbot platform helps you create and deploy AI-driven conversational chatbots that understand natural language and respond to inquiries using natural language processing (NLP).
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